Privacy Policy

1. Who we are

8AI is a revenue infrastructure company based in Cape Town, South Africa. We operate as a Responsible Party under the Protection of Personal Information Act, 4 of 2013 (POPIA). Our contact details are hello@8ai.dev.

2. What information we collect

We collect only what is necessary to respond to your enquiry or deliver our services:

• Contact information — full name, business email address, phone/WhatsApp number
• Business information — company name, service interest, and any details you share in your message
• Technical information — IP address, browser type, and pages visited (via server logs only — we do not use third-party analytics)

3. Why we collect it

We process your personal information for the following lawful purposes:

• To respond to your enquiry and assess fit for our services
• To deliver contracted services if you become a client
• To send occasional updates about 8AI services (you may opt out at any time)
• To comply with legal and regulatory obligations

4. How we store and protect your data

Your enquiry data is transmitted securely over HTTPS and stored in access-controlled systems. We use industry-standard security practices. We retain enquiry data for a maximum of 24 months unless a contractual relationship exists, in which case we retain records as required by law.

5. Who we share it with

We do not sell, rent, or trade your personal information. We may share it with trusted service providers (e.g. email infrastructure) strictly to operate our business. All third-party providers are required to maintain the confidentiality and security of your information.

6. Your rights under POPIA

As a data subject, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention obligations)
• Object to the processing of your information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, email us at hello@8ai.dev. We will respond within 30 days.

7. Cookies

We use only essential cookies required for the website to function. We do not use tracking, advertising, or analytics cookies. See our Cookie Policy for details.

8. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via the website. Continued use of 8AI services after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related queries, contact our Information Officer at hello@8ai.dev.

Information Regulator of South Africa: inforegulator.org.za